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  • A case study of an OD intervention to solve conflict, reduce stress and build teams

A case study of an OD intervention to solve conflict, reduce stress and build teams


A case study of an OD intervention used to deal with diversity issues, solve conflict, build teams, help people cope with change, and build resilience.

By Mark Gorkin


A digital revolution was rapidly encroaching (perhaps invading is a more apt term), that would dismantle if not demolish countless numbers of professions, departments, and organizations.

And the people caught up in this relentless juggernaut would often be at the forefront of not just the job security/career battlefront, but on the front lines of an existential one as well. And none were more precariously positioned than these often battle-hardened, if not grizzled, government mapmakers.

In addition to vanguard technology threatening livelihood and person-hood, a demographic-generational sea change was underway. In underrepresented fields such as cartography, the Federal Government was hiring qualified minorities and women...

These junior colleagues were feeling like they had been stranded on Jurassic Park…and the dinosaurs weren’t too happy about the uninvited company!


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