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Delegation: responsibility & accountability

By Randal Godden

Successful managers take responsibility for results, delegate appropriately and embrace accountability.

In working with may organizations in different countries and different industries, one of the key differentiating characteristics of successful organizations and their managers is the ability to take responsibility for results, delegate appropriately and embrace accountability. The three are closely interwoven but lets look at the individual elements before weaving them together.

As our managerial responsibilities grow, it is essential that we develop others by delegating responsibility.

The art of delegation fundamentally is the pre-cursor to management development. As our managerial responsibilities grow and develop it is essential that we develop others by delegating responsibility for an increasingly complex range of challenges which are effectively managed.

There is a fine line between delegation and abdication where the assignment is given but without adequate follow up, guidelines etc.

Key elements to successful delegation.

There are nine key elements to successful delegation

1. Agree roles and outcomes


Ensure that both parties understand EXACTLY what has been delegated and the outcomes expected.

2. One person responsible & accountable.

There must be only one responsible person who is held accountable for each specific outcome. Dual accountability is no accountability at all.

3. Delegate authority and provide tools.

Delegate the necessary authority and provide the necessary tools to enable success.

4. Agree on a feedback & early warning s ystem.

Agree on appropriate reporting / feedback system which effectively monitors progress and provides an early warning system....

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